Then follow these easy steps:
Call or stop by the credit union if you have any questions.
The Picture Pay feature on our QO Mobile Banking App allows you to use your smart phone to take a picture of a bill you want to pay and then pay it!
How to schedule a new payment using “Picture Pay”:
You will now be directed back to the main screen. You will see the bill you just entered listed as “pending”. You can now pay another bill or log out.
“Picture Pay” has three helpful features:
Picture Pay FAQ:
Can I deposit checks using “Picture Pay”? No. Picture Pay is only for paying bills.
Is “Picture Pay” secure? Yes. Picture Pay is a secure application which requires you to enter your username and password each time.
Will my payment arrive on the day I have selected? Yes. Picture Pay payments arrive on the date you select. However, QO Online Banking Bill Pay payments are sent on the date you select. You need to factor in the mailing time when scheduling payments through QO Online Bill Pay.
Please contact the credit union if you have any questions about the new Picture Pay feature of QO Mobile Banking!
How to Transfer Money Between QO Accounts:
How to Check Balances:
How to locate a privileged status ATM or shared branch location?
Note: Please be sure the GPS feature is turned “ON” on your smartphone because both of these features work with your phone’s GPS.
Main Branch feature will give you QOCU’s address, telephone number and distance from your current location.
Shared Branches & ATMs feature will list several locations closest to your current location along with the address, telephone number and the distance from your current location. If you click on a specific Shared Branch or ATM location it will then display a GPS map along with the financial institution’s hours of operation.
One of your soon to be favorite features is the “CARDS” feature which allows you to remotely activate and deactivate your debit card.
If your debit card is missing you can log on to the QOCU mobile app and turn your debit card off. Then, if you find the card later in the day, you can log back into the QOCU mobile app and turn the card back on. You’re able to avoid calling an 800 number and going through all sorts of manual steps to do the same thing. This feature also allows you to turn your debit card off when you’re not using it.
FIGHT FRAUD with these 3 easy steps:
Please feel free to contact the credit union if you have any questions on any of the time-saving features of the QO Mobile Banking App.